Quick Answers & Support
Are you a Two Worlds client with a technical issue looking for quick answers or support regarding your email? If so, please use the following information as the first step in making sure your configuration settings are correct.
Email Configuration / Setup
Two Worlds currently offers our clients two email services. Google Apps email is our full service offering through Google, which offers integrated calendar, contacts, tasks, and more. For our clients that just need a simple email only solution, we offer our Monster Tamer Basic Email. Please see the sections below for setup instructions and support contacts.
Google Apps Email
Google Apps Support requires a Support PIN # – clients need to login to the Google Apps Admin panel to get a support pin (before contacting support), which is only good for ~45 minutes.
Phone: 1-877-355-5787
Online Chat: https://support.google.com
Email: https://support.google.com
Two Worlds Basic Email
In general, if you know your email settings, most email software programs and devices will walk you through the setup process. If you have email accounts with Monster Tamer (and not Google Apps), here are your configuration settings:
Secure SSL Settings (recommended)
Username: emailname@yourdomain.com
Password: Use the email account’s password.
Incoming Server: celsior.websitewelcome.com
IMAP Port: 993
POP3 Port: 995
Outgoing Server: celsior.websitewelcome.com
SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.
Non-Secure Settings
Username: emailname@yourdomain.com
Password: Use the email account’s password.
Incoming Server: mail.yourdomain.com
IMAP Port: 143
POP3 Port: 110
Outgoing Server: mail.yourdomain.com
SMTP Port: 25
Authentication is required for IMAP, POP3, and SMTP.
For Google Apps email setup / configuration, please email us at technical support team.
Email Troubleshooting
If you are still having problems or need help, please email us at technical support team. We’ll get back to you as soon as humanly possible.